FAQs

Can I cancel anytime?

You can cancel the monthly plan anytime. If you purchased the annual option, you can cancel at the end of your term.

What is a Workspace?

A Workspace is a deal room that houses all your projects and request lists, thereby making it easier than ever for your team and responders to access the request lists they need and push your deals forward.

 

My responders’ files are stored on multiple cloud platforms. Can they respond to my requests?

Doligence integrates with all major cloud storage providers: Egnyte, Box, Dropbox, Google Drive, and Microsoft OneDrive, so they can basically respond to your requests with a link regardless of whether they use one or multiple storage providers.

 

What is the difference between an admin user and a responder?

An admin user is you or a member of your team that creates and publishes request lists and questionnaires. A responder is a counterparty invited by the admin user to collaborate on any given project.

 

How secure is the Doligence platform?

Doligence protects your files with industry-accepted encryption protocols and algorithms. Your files are encrypted a minimum of 128-bit encryption, and vaulted under the super secure Microsoft Azure platform.